RETURNING MERCHANDISE – Before returning merchandise, please call
1-800-633-1906, write, or email us at customerservice@boostersinc.net for an
authorization number. Any merchandise returned without an authorization number
will not be accepted and merchandise will be returned to you. Merchandise that
needs to be returned must be returned within 30 days after receipt of that
item. We stand behind our products 100% and make good on any orders defective
in material or workmanship. We cannot accept returns on unsold custom merchandise.
PRODUCTION AND SHIPPING TIME - Always allow ample time for
production and shipping. Almost all Boosters, Inc® products are custom made for
you. This naturally takes more time than sending a stock item off the shelf. On
average, it takes from 1 to 6 days traveling time to ship from our plant to
your school.
SHIPPING CARRIER AND SHIPPING COST – All shipments are sent prepaid to
you and shipping costs are added to your invoice. All orders are shipped via
UPS® Ground except where service is not available or packages are too heavy or
the order is in extreme rush. Under these circumstances, orders will be shipped
either parcel post-special delivery, or truck; and rush orders by UPS® Next Day
Air™ or UPS® 2nd Day Air™
YOUR CREDIT IS GOOD – We are proud to extend credit to all schools or
school associated groups that qualify. To qualify, you need only to have the
school principal or faculty advisor send a note of authorization, or send an
official Purchase Order. Boosters, Inc. also accepts Visa, MasterCard, and
Discover.
Once credit has been established, your school will then be put on open account.
Payment on all merchandise is due in 30 days, except ribbons. Football ribbon
orders of at least 6 games or more will be billed November 1st and basketball
ribbons will be billed February 1st.
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